Annual Maintenance Contracts & Facility Management Services

Our team of experts takes care of the smooth functioning of all your IT resources, to ensure that the business sees as little downtime as possible. We replace defective parts along with on-site support (AMC) and we provide trained full-time experts at our customers’ premises (FMS).

We manage the provision of a specialist area or support service for you. Our unique Out-task service can be tailored to suit your individual IT requirements offering specialist support where and when it's needed, allowing you to best deploy your internal resources where they are most effective. The objective of this service is to manage enterprise infrastructures from an availability, manageability and performance perspective. A host of services devised to meet diverse customer requirements spans simple reporting of basic level availability of technology infrastructure to advanced system administration activities. The services are delivered through Help Desk with Single Point of Contact. Depending on customer's requirement, the services are provided on a 24 x 7 basis.

We offer Facility management services on Service Level Agreement (SLA) Model and Time and Manpower based support model.

The domain areas where we offer our services are:

  • Servers Management & Support
  • Network Management (LAN & WAN Support)
  • Mail Management
  • Application software and O.S. Management
  • Backup Management
  • Asset Lifecycle Management
  • Security and Anti-virus Management
  • Power Management
  • Desktop and Client-side Support
  • Data center Support
  • Physical Security Support (Access Control & Surveillance Systems)

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